E-commerce fulfilment & returns logistics (RTN)
We optimize order processing, inventory, distribution and return flows for Australian web shops — from receipt to targeted reverse logistics.
- Same-day / next-day shipping Australia
- Storage & inventory management (WMS)
- Return processing & inspection (RTN)
Our services
- Order picking & packing
- Prepare for shipping (labeling, kitting)
- Return receiving, inspection and refurbishment
- International transport & customs
RTN process: from return to reintroduction
Receive return
Inspection & classification
Repair / refurbishment
Turnaround: restock / remarket / recycle
Why our fulfilment solution?
We combine local distribution, inventory insight and flexible return processes to reduce costs and increase customer satisfaction.
- Tight SLAs and track & trace
- Integration with all common web shop platforms
- Analysis & monthly KPI reports
Service tiers — quick overview
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Storage (pallet/SKU) | Yes | Yes | Yes |
| Pick & Pack | Standard | Fast | Priority |
| RTN inspection | Limited | Full | Full + refurbishment |
| KPI & reporting | Monthly | Weekly | Real-time |
Frequently asked questions (FAQ)
Returns are scanned and classified within 48 hours; processing time depends on the chosen service level.
Yes — we offer cross-border return solutions including customs handling and document support.
We support API, FTP and connectors for Shopify, WooCommerce, Magento and more — integration within a few days.
Case: Australian fashion web shop
50% faster return processing and 20% lower logistics costs after 6 months of collaboration.
Project gallery
Start optimizing your RTN flows
Plan a short strategy call and receive a tailored proposal for fulfilment and return logistics.